Management Services | Hospitality Consulting Services

Management Services

Consulting Services

Effective management performance is essential in achieving long term business goals. Without this, profits will not be optimised, team motivation and productivity may decline and reputations can suffer.

To ensure management teams maintain high standards and efficient business performance, we can provide monitoring services, with structured reporting systems to observe key performance indicators.

To support manager development we provide coaching and mentoring services, performance reviews and training programmes, to enhance management efficiency within your business.

Any of our services can be combined to provide a complete solution to your business needs and can be provided on a short term or ongoing basis, dependant on your needs.

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Client Testimonials

“ We hired James to create some teaching material...and highly recommend him for his professionalism and industry knowledge. Top Qualities: Great Results, Expert, High Integrity.”

— Anne-Marie McDermott, Lecturer, Coventry University College

“ A complex hotel audit was professionally executed...A truly professional outfit with hospitality and good practice at the heart of it all!”

— Peter Martin, General Manager, The Croft Hotel

“ James was able to assist my business across several areas, improving systems, operational activity, health and safety, HR issues and an overall support in pressured times. ”

— A. Mayland, Vittles

“ ...an enthusiastic training provider, adapting the courses to fit in with the needs of the business and giving full support to the trainees throughout. ”

— C. Wilson, Director, Lynx Services

“ Excellent understanding of the legal requirements within the catering industry...We would recommend cena to anyone needing HR support tailored to suit the needs of their business.”

— D. Spanier, Abbeydale Golf Club

“ We commissioned Cena to implement a group Food Safety System...We were very impressed by Cena's "can do" attitude, pragmatic approach, and importantly their ‘after care service'”

— Richard Cooke, Group Business Development Manager, Options Group

“ …I found James to be very responsive and flexible in his approach to meeting our exact requirements. His knowledge of food safety and assessment criteria has proved most valuable…”

— Mark Wilson, Head of Products, The Test Factory