Accredited Training: Principles of Management Programme (PMP) | Hospitality Training Services

Accredited Training: Principles of Management Programme (PMP)

Training Services

Principles of Management Programme

Our short training programme in the Principles of Management has been created to provide the fundamental skills and knowledge required to be an effective first line manager. This course is ideal for team leaders, supervisors and junior managers seeking to develop their current management capabilities and support continuous professional development, as well as those seeking their first management position.

The course is delivered over a period of three days, using an engaging and interactive blend of learning tools including group activities, case studies and discussions.

Attendees have the option of carrying out a work based assignment upon the completion of the training course in order to gain a recognised qualification in the NOCN Level 3 Certificate in Principles of Management (QCF).

Course content:

Key Principles of Management and Leadership
Appraising and Developing Staff
Managing the Delivery of Customer Service
• *Improving Your Own Management and Leadership Performance (*available only as part of the complete NOCN qualification)

Attendees will gain the confidence and skills required to better organise, lead and motivate their teams; and acquire the tools to better develop themselves as leaders. Through developing our training content in line with the NOCN qualification, our course attendees not only leave with new management skills, but also a nationally recognised qualification to formally recognise their ability.

Businesses who send their employees on the course will not only gain more confident and competent managers, but also more efficient and motivated teams. The training content can be adapted to meet the bespoke needs of individual businesses and delivered as a flexible in-house training programme. Content can be adapted to include modules in financial management, health and safety management, coaching skills, project management, recruitment and selection, and organisational change.

The course is run as an open course in Sheffield, South Yorkshire, please check our calendar for upcoming course dates. The course is available nationally as an in-house training course.

Contact us now for more information.

Accredited Training: Principles of Management Programme (PMP)

Client Testimonials

“ We commissioned Cena to implement a group Food Safety System...We were very impressed by Cena's "can do" attitude, pragmatic approach, and importantly their ‘after care service'”

— Richard Cooke, Group Business Development Manager, Options Group

“ enthusiastic training provider, adapting the courses to fit in with the needs of the business and giving full support to the trainees throughout. ”

— C. Wilson, Director, Lynx Services

“ James was able to assist my business across several areas, improving systems, operational activity, health and safety, HR issues and an overall support in pressured times. ”

— A. Mayland, Vittles

“ Excellent understanding of the legal requirements within the catering industry...We would recommend cena to anyone needing HR support tailored to suit the needs of their business.”

— D. Spanier, Abbeydale Golf Club

“ We hired James to create some teaching material...and highly recommend him for his professionalism and industry knowledge. Top Qualities: Great Results, Expert, High Integrity.”

— Anne-Marie McDermott, Lecturer, Coventry University College

“ A complex hotel audit was professionally executed...A truly professional outfit with hospitality and good practice at the heart of it all!”

— Peter Martin, General Manager, The Croft Hotel

“ …I found James to be very responsive and flexible in his approach to meeting our exact requirements. His knowledge of food safety and assessment criteria has proved most valuable…”

— Mark Wilson, Head of Products, The Test Factory

Worldhost Licensed Trader, Chartered Institute of Environmental Health - CEIH Registered Centre, Aim Awards, NOCN